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Terms of service

Last Updated : 3/12/2025

By accessing or using the Courtesens website and services, you agree to the following Terms & Conditions. If you do not agree, please do not use our site.

1. Acceptance of Terms

By using this website, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions. These terms apply to all visitors, users, and members.

2. Products & Services

    •    Courtesens offers high-quality, premium products and digital content.

    •    Product availability is subject to change without notice.

    •    Product images, descriptions, and pricing are intended to provide accurate information; however, minor differences may occur.

3. Pricing & Payment

    •    All prices are in GBP and are subject to change without prior notice.

    •    Payments are processed securely through third-party providers (e.g., Stripe, PayPal).

    •    We do not store your full payment card details.

4. Shipping & Discretion

    •    All orders are packaged discreetly, with no branding indicating contents.

    •    Delivery times may vary depending on location and courier.

    •    Courtesens is not responsible for delays caused by shipping partners.

5. Refunds & Returns

    •    All sales are final. By purchasing, you agree that orders cannot be canceled or refunded once processed.

    •    Exceptions: If a product arrives damaged or faulty, please contact us within 14 days of delivery with evidence (photos, order number).

    •    Replacement or refund for damaged/faulty items will be provided at our discretion.

    •    Due to the nature of our products, returns for hygiene or personal-use reasons are not accepted.

6. User Responsibilities

When using this site, you agree to:

    •    Provide accurate personal and payment information.

    •    Not misuse the website, including attempts to hack, scrape, or distribute content without permission.

    •    Respect our content and intellectual property rights.

7. Intellectual Property & Artistic Content Disclaimer

7.1 Courtesens-Owned Content

    •    All content on Courtesens — including text, branding, product images for items sold, and member-only content — is owned by Courtesens and protected by copyright.

    •    You may not copy, reproduce, or distribute any Courtesens-owned material without written permission.

7.2 Artistic Works & Reference Imagery

    •    Courtesens does not claim ownership over certain artistic works or visual references displayed on the site.

    •    Some images are included purely for artistic, atmospheric, or conceptual expression, and may be distorted, edited, stylised, or transformed.

    •    These artistic works are used in good faith and are not for sale, nor are they presented as Courtesens products.

    •    These images are included solely to contribute to the brand’s mood, aesthetic, or storytelling.

    •    All rights to these artistic works remain with their respective creators.

7.3 Good-Faith Copyright Practice

    •    Courtesens intends no harm or infringement.

    •    If you are a rights holder and believe your work is displayed without proper permission or credit, please contact us immediately. We will remove or credit the work promptly upon request.

8. Limitation of Liability

    •    Courtesens is not liable for indirect, incidental, or consequential damages arising from your use of the site or products.

    •    Our liability is limited to the purchase price of the product in question.

9. Privacy & Confidentiality

    •    Your information will be handled with strict confidentiality.

    •    For details on how we collect, store, and use your personal data, please refer to our Privacy Policy.

10. Governing Law

    •    These Terms & Conditions are governed by the laws of London, England, United Kingdom.

    •    Any disputes arising shall be resolved under these laws.

11. Changes to Terms

    •    Courtesens may update these Terms & Conditions at any time.

    •    The effective date will be updated upon change.

    •    Continued use of the site signifies acceptance of the updated terms.

12. Contact Us

If you have any questions or copyright concerns, please contact us:

Email: contact@courtesens.com

Website: https://www.courtesens.com