Terms of service
Last Updated : 3/12/2025
By accessing or using the Courtesens website and services, you agree to the following Terms & Conditions. If you do not agree, please do not use our site.
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1. Acceptance of Terms
By using this website, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions. These terms apply to all visitors, users, and members.
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2. Products & Services
• Courtesens offers high-quality, premium products and digital content.
• Product availability is subject to change without notice.
• Product images, descriptions, and pricing are intended to provide accurate information; however, minor differences may occur.
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3. Pricing & Payment
• All prices are in GBP and are subject to change without prior notice.
• Payments are processed securely through third-party providers (e.g., Stripe, PayPal).
• We do not store your full payment card details.
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4. Shipping & Discretion
• All orders are packaged discreetly, with no branding indicating contents.
• Delivery times may vary depending on location and courier.
• Courtesens is not responsible for delays caused by shipping partners.
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5. Refunds & Returns
• All sales are final. By purchasing, you agree that orders cannot be canceled or refunded once processed.
• Exceptions: If a product arrives damaged or faulty, please contact us within 14 days of delivery with evidence (photos, order number).
• Replacement or refund for damaged/faulty items will be provided at our discretion.
• Due to the nature of our products, returns for hygiene or personal-use reasons are not accepted.
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6. User Responsibilities
When using this site, you agree to:
• Provide accurate personal and payment information.
• Not misuse the website, including attempts to hack, scrape, or distribute content without permission.
• Respect our content and intellectual property rights.
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7. Intellectual Property & Artistic Content Disclaimer
7.1 Courtesens-Owned Content
• All content on Courtesens — including text, branding, product images for items sold, and member-only content — is owned by Courtesens and protected by copyright.
• You may not copy, reproduce, or distribute any Courtesens-owned material without written permission.
7.2 Artistic Works & Reference Imagery
• Courtesens does not claim ownership over certain artistic works or visual references displayed on the site.
• Some images are included purely for artistic, atmospheric, or conceptual expression, and may be distorted, edited, stylised, or transformed.
• These artistic works are used in good faith and are not for sale, nor are they presented as Courtesens products.
• These images are included solely to contribute to the brand’s mood, aesthetic, or storytelling.
• All rights to these artistic works remain with their respective creators.
7.3 Good-Faith Copyright Practice
• Courtesens intends no harm or infringement.
• If you are a rights holder and believe your work is displayed without proper permission or credit, please contact us immediately. We will remove or credit the work promptly upon request.
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8. Limitation of Liability
• Courtesens is not liable for indirect, incidental, or consequential damages arising from your use of the site or products.
• Our liability is limited to the purchase price of the product in question.
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9. Privacy & Confidentiality
• Your information will be handled with strict confidentiality.
• For details on how we collect, store, and use your personal data, please refer to our Privacy Policy.
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10. Governing Law
• These Terms & Conditions are governed by the laws of London, England, United Kingdom.
• Any disputes arising shall be resolved under these laws.
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11. Changes to Terms
• Courtesens may update these Terms & Conditions at any time.
• The effective date will be updated upon change.
• Continued use of the site signifies acceptance of the updated terms.
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12. Contact Us
If you have any questions or copyright concerns, please contact us:
Email: contact@courtesens.com
Website: https://www.courtesens.com